Legal Notice

NURALUX S.L. operates the website www.neotechsecurity.com under the trade name NeoTech Security™.

In compliance with Spanish Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, users are informed of the identification details of the owner of this website.

1. Identification details of the owner

Owner: NURALUX S.L.
Trade name: NeoTech Security™
Spanish Tax ID / CIF: B96639026
Contact address: Avda. de la Cova, 186-B · 46940 Manises, Valencia, Spain
Email: info@neotechsecurity.com
Telephone: +34 96 152 48 88
Website: https://www.neotechsecurity.com
Company registration details: Registered in the Mercantile Registry of Valencia, Volume 5189, Book 2478, Folio 151, Sheet V-76559, Entry 1.

NeoTech Security™ is a trade name operated by NURALUX S.L., specialising in the online sale of electronic security systems, video surveillance, alarms, access control, video intercoms, networking and professional accessories.

2. Purpose of the website

The website www.neotechsecurity.com provides information and online sales of products related to electronic security, including CCTV cameras, recorders, alarm systems, video intercoms, access control, networking, cabling, power supply products and accessories.

Access to and use of this website grants the status of user and implies acceptance of this Legal Notice, as well as the General Terms and Conditions, Privacy Policy, Cookies Policy, Warranty and Returns Policy and any other legal texts available on the website.

3. Terms of use

The user agrees to use the website, its contents and services in a lawful, proper and respectful manner, in accordance with current legislation, good faith, public order and the rights of third parties.

The use of the website for unlawful, fraudulent or harmful purposes, or in any way that may prevent its normal operation, is prohibited. In particular, the user shall refrain from:

• Carrying out actions that may damage, disable or overload the website.
• Introducing viruses, malware or any other harmful technological element.
• Using the website contents without authorisation.
• Placing orders using false, incomplete or fraudulent data.
• Impersonating third parties.

NURALUX S.L. reserves the right to deny or withdraw access to the website from users who breach these conditions.

4. Intellectual and industrial property

All website contents, including texts, images, logos, designs, structure, source code, trade names, trademarks, graphics, icons, photographs, videos and other elements, are protected by intellectual and industrial property regulations.

The trade name NeoTech Security™, as well as the distinctive signs used on the website, belong to NURALUX S.L. or are used with sufficient authorisation.

Third-party manufacturer or supplier trademarks that may appear on the website, such as Hikvision, Dahua, Ajax, Safire, ZKTeco or others, belong to their respective owners. Their mention is made solely for identification and informational purposes regarding the products sold, and does not imply any official relationship, exclusive representation or corporate link with such owners, unless expressly stated otherwise.

The reproduction, distribution, public communication, transformation or any other unauthorised use of the website contents is prohibited without the prior written authorisation of NURALUX S.L. or the corresponding rights holder.

5. Responsibility for contents

NURALUX S.L. makes reasonable efforts to keep the information on the website updated, accurate and available. However, typographical, technical, availability, stock, price or product specification errors may occur.

In the event of an obvious error in price, description, stock or technical information, NURALUX S.L. reserves the right to correct it and inform the customer before confirming or processing the order.

Product images, descriptions and specifications may vary from the final product due to manufacturer updates, packaging changes, technical revisions or other reasons beyond the control of NURALUX S.L.. In case of doubt, users may contact NeoTech Security™ before placing an order.

6. External links

The website may include links to third-party websites, manufacturers, suppliers, carriers, payment platforms or other external services.

NURALUX S.L. is not responsible for the content, operation, availability, policies or practices of such external websites, except where legally required. Access to third-party websites is carried out under the user’s responsibility.

7. Online purchases, payments, shipping and returns

The purchase of products through www.neotechsecurity.com is governed by the General Terms and Conditions, Shipping Policy, Warranty and Returns Policy and the other legal texts published on the website.

Prices, taxes, shipping costs, payment methods, delivery times and applicable conditions are displayed during the checkout process before the order is confirmed.

For any enquiries related to orders, invoices, warranties, returns or commercial support, users may contact us through:

• 📩 info@neotechsecurity.com
• 📞 +34 96 152 48 88
• 📍 Avda. de la Cova, 186-B · 46940 Manises, Valencia, Spain

8. Personal data protection

Personal data provided by users will be processed in accordance with the applicable data protection regulations.

The data controller is NURALUX S.L., with contact address at Avda. de la Cova, 186-B · 46940 Manises, Valencia, Spain, and contact email info@neotechsecurity.com.

For more information about the processing of personal data, purposes, legal basis, data retention and user rights, please consult the Privacy Policy available on this website.

9. Commercial communications

NURALUX S.L. will not send commercial communications by email or equivalent electronic means without the user’s prior consent, except in the cases permitted by applicable law.

The user may unsubscribe from commercial communications at any time by following the instructions included in each communication or by contacting info@neotechsecurity.com.

10. Applicable law and jurisdiction

This Legal Notice is governed by Spanish law.

Any dispute related to access to or use of the website shall be submitted to the courts and tribunals that correspond in accordance with the applicable consumer and user regulations.

If the user acts as a company, professional or self-employed person, and where permitted by law, the parties expressly submit to the courts and tribunals of Valencia, waiving any other jurisdiction that may correspond to them.

11. Modification of the Legal Notice

NURALUX S.L. reserves the right to modify this Legal Notice in order to adapt it to legislative, technical, commercial, organisational or operational changes affecting the website.

The current version will be the one published at any given time on www.neotechsecurity.com.

Last updated: 27/06/2026